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LEADERSHIP INSIGHTS
Productive communication is critical in every organization. Some of the essential aspects of communication include: listening, building trust in relationships, being honest in every interaction, and dealing with conflict effectively. Great team communication must be engaging, motivating and authentic. It must help the team to see the path and the destination. The larger the organization, the geometrically more complex communication becomes. With one-on-one communication, we can watch body language, hear tone of voice and create an immediate feedback loop. With […]
A great many people have attempted to come up with an effective leadership definition. Webster’s defines leadership as: “a position as a leader of a group, organization, etc.; the time when a person holds the position of leader; the power or ability to lead other people.” However, this doesn’t tell you what a leader actually does or the key attributes of a leader. We prefer this definition of leadership: the skill of influencing individuals and teams to enthusiastically accomplish common […]
Each of us has an opportunity every day to live each moment to the fullest and make each and every interaction one that is memorable and impactful. In order to do that you must make a concerted effort to make each interaction a homerun. Once you make up your mind that this is how you want to lead your team, drive your organization forward and live your life to the fullest, here are a few tips that can help. Review […]
The Wall Street Journal article is greatly appreciated because it highlights what occurs when an employee rating system is poorly implemented and used in organizations. However, it was an incredibly simplistic perspective. The perspective was that of someone who has only taken a cursory look at this approach, and we see this from newer employees and rookie leaders who have not thought through ratings systems properly in the past. It did not explain how powerful this approach can be if […]
This is a tale of two managers. One committed suicide; the other young up and coming leader is helping a 79 year old business man learn to use Facebook. Millennials are 41% of the current workforce. By 2030, they will be 75% of the workforce. If you look at yourself and those of other generations, we may point our fingers at millennials for being different, yet we have taken on many of their characteristics. Most of this has been good, […]
Millennial Employees now represent the largest portion of the workplace. Organizations must adjust their day-to-day strategies to accommodate this group in terms of schedule, career path as well as reassurance of a job well done. In fact, 66% of American Millennial’s said they felt an organization that adopts a flexible, mobile and remote work model has a competitive advantage over one that requires employees to be in the office from 9am to 5pm, according to a Connected World Technology report. […]
In this “Drive Through With Don”, he discusses two different teams and the effect communication had on the success of the businesses. One team was struggling and frustrated and they communicated very poorly with each other. Poor communication damaged relationships, created mistrust among the team members and any efforts to turn this around were either blocked or given very little effort. Once a team becomes ineffective it bleeds over to customers and suppliers and before too long, the problem […]
When most people think of communication, they think about talking and passing along information, advice or opinions. Effective communication also involves actively listening, knowing when to speak and when to stay silent. Keep in mind that 85% of what we communicate is nonverbal so in addition to being patient, your face and actions must also be considered. All organizations maintain that they value open communication, but few listen to their staff, customers and suppliers effectively. Listening, like any other skill, […]