Written by: Don Hadley One of the biggest challenges organizations face today is “the changing of the guard”. The examples below briefly demonstrate how succession (or lack of it) can dramatically hurt or transform an organization: One disaster: The head of the company was almost 80 years old. He was having troubling recruiting and retaining leaders that wanted to run the organization. None of the existing employees, to his knowledge, had the desire, attitude, skills and habit to be able […]
We have found that working with teams and organizations on soft skills can be very valuable in improving team camaraderie as well as productivity and profitability. Teaching soft skills like empathy can help your team be more in tune with your clients, their direct reports, other departments, as well as family and friends. The Consortium for Research on Emotional Intelligence found that training on this type of interpersonal skills showed increases in daily production as high as 20% and […]
In this week’s video blog our expert guide, Don Hadley, discusses the difference between consultants and guides. Let’s start with the definition of consultants: “People who provide expert advice professionally.” (from Merriam Webster) They then tell you what you need to do and then leave. Merriam Webster Dictionary defines a guide as “a person who leads or directs other people on a journey.” The next time you are wondering if you should hire a consultant or if you have had […]