so your vision is never lost.
LEADERSHIP INSIGHTS
WellStar Health System in Atlanta, Georgia is a great place to work. And it’s not just the not-for-profit health group’s 14,000 employees who think so. For two years in a row, Fortune has named the company one of the 100 best companies to work for. WellStar’s executives credit their focus on work-life balance for the award. They know that to build a strong team, executives must support employees both at work and at home. In conjunction with this, the company […]
It was 4th down on the two-yard line, early in the first quarter of a September 2013 game between the struggling Carolina Panthers and the go-nowhere Giants. The choice to go for it or not was a seemingly obvious decision. Of course, you kick the field goal. You “have to take the points here,” as announcers are fond of saying. Panther’s head coach Ron Rivera was perhaps the perfect example of a by-the-book coach. Generations of coaches had kicked the […]
As a leader you must continually build your techniques, capabilities and habits. You need to be able to evaluate honestly where you are, what strengths you have and what you need to work on. Some of the improvements can be external, some internal and at times it is simply awareness of your weaknesses. “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of […]
It should have been an easy meeting. Management at all levels agreed on the path for the new initiative. It wasn’t really a time for discussion; it was a time to explain plans and to set goals. And then, a lowly associate asked to speak. Point by point, goal by goal, the associate tore into the agreed-upon solutions. Management was taking the wrong direction. The new program would fail without key changes. He could see the flaws in their plan, […]
Your company has a problem. You used to be small and innovative, but lately you’ve gotten too big. It used to be easy to implement big and exciting new changes to products and processes, but now it seems difficult. Projects balloon out of control, and seem to serve the company rather than the customers. How can you keep growing, but recapture the spirit of innovation that you’ve lost? Is it possible to innovate at all levels? It’s easy to despair […]
Kaitlyn’s company had a big contract coming up and she wanted to put the perfect team together to finish the job. As a very involved CEO, her first step seemed obvious. She went straight to the resumes. She knew she needed a coder, a designer, a technical writer, a customer support person, and a manager. She’d just choose the best person for each job, and then she’d have her dream team, right? Wrong. As she compiled her list, Robert, her […]
Mike was the third-generation owner of a manufacturing facility located in rural North Carolina. He loved his town and the local culture, and he was proud to maintain a business there. In fact, he even wanted to add a line to his facility, but he had a problem—he’d tapped out the local market for qualified employees. While he offered excellent pay and benefits, he had trouble attracting applicants who didn’t already have roots in the community. His beloved small town […]
We recently encountered a client with a problem. They wanted to build their business with an engaged, cooperative workforce—a common goal of so many of our clients. However, their company was extremely compartmentalized, so employees from different divisions hardly ever spoke to each other. This led to a great deal of disconnect between various departments. For instance, the sales team and the warehouse team viewed each other as adversaries, rather than as allies. Obviously, this was a roadblock on the […]
Every industry needs new faces and fresh ideas to stay relevant. For showy new industries like the startups of Silicon Valley, it’s easy to seduce brilliantly talented young people who want to make a change in their field. For well-established industries, it’s just as important to bring in that talent, but how does a long-standing industry like banking make the same appeal to new graduates? A group of Raleigh bankers is actually reaching out to young adults in North Carolina […]